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Contact Us

Get in Touch with Vetroo Customer Support

Have questions about a product before buying, or need help with an existing order? Our team is here to assist you. Please fill out the contact form below or email us directly at support@vetroo.com.

To help us resolve your request faster, please include the following details in your message:

  • Order Number: Required for purchases made via Amazon, Newegg, eBay, Walmart, or our Shopify store.
  • Product Model: Specify your PC case, liquid cooler, power supply, or accessory model.
  • Issue Details: A brief description of your question or technical issue.

Please do get in touch!

We’d love to hear from you! Please contact us using the form or email us directly at support@vetroo.com. Please note that our physical address is strictly our product warehouse and fulfillment center—so we won't have that fresh tea ready quite yet, but our support team is online and happy to help.

Fulfillment Center Address:
3545 Granada Ave,
El Monte, CA 91731,
United States

Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (Pacific Time)

We usually reply within less than 24 hours, excluding weekends and holidays.

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