1. Introduction

Welcome to Vetroo! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to be bound by these Terms. Please review them carefully before placing an order.

2. Use of Website

• You agree not to use our website for any unlawful purpose or in violation of applicable laws.
• Data mining, automated scraping, reverse engineering, or activities that compromise site security are strictly prohibited.
• We may suspend or terminate access to any user who violates these Terms.

3. Intellectual Property Rights

• All website content, including product images, logos, graphics, and text, is the property of Vetroo or our licensors and protected by copyright and trademark laws.
• Unauthorized reproduction, resale, or distribution of site content is prohibited.

4. Product Information and Orders

• We strive for accuracy in product descriptions, specifications, and pricing, but errors may occur.
• Vetroo reserves the right to correct errors, update information, or cancel orders placed with incorrect details, even after submission.
• Prices, promotions, and availability are subject to change without prior notice.

5. Compatibility and Installation Disclaimer

• Vetroo sells PC components including cases, power supplies, fans, and coolers. It is the buyer’s responsibility to verify compatibility with their system (e.g., PSU wattage, CPU socket type, cooler clearance, case size, connector types).
• We are not responsible for damage caused by improper installation, third-party modifications, overclocking, or use outside the intended purpose.
• Professional installation is recommended for certain products. Vetroo is not liable for costs associated with assembly, disassembly, or system downtime.

6. Warranty and Limitations

• Most Vetroo products carry a manufacturer’s warranty. Warranty terms are provided by the manufacturer and may vary by product.
• Vetroo’s responsibility is limited to returns and refunds under our Return and Refund Policy.
• We are not liable for damage to other equipment, data loss, or consequential damages arising from product failure.

7. Return and Refund Policy

Returns are accepted within 30 days of delivery if items are unused, in original packaging, and in resellable condition. For full details, see our Return and Refund Policy.

8. Disclaimer of Warranties and Limitation of Liability

• Our website and services are provided “as is” and “as available” without warranties of any kind, express or implied.
• To the maximum extent permitted by law, Vetroo is not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
• Some jurisdictions do not allow exclusions of certain warranties or damages, so these limitations may not apply in all cases.

9. Shipping, Customs, and Duties

• Orders are shipped using carriers selected at our discretion unless otherwise stated.
• For international shipments, buyers are responsible for import duties, VAT, taxes, and customs clearance fees.
• Vetroo is not liable for delays caused by customs inspections, carrier issues, or events beyond our control.

10. Force Majeure

Vetroo will not be responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, labor strikes, supply chain disruptions, shipping delays, or government actions.

11. Indemnification

You agree to indemnify and hold harmless Vetroo, its officers, employees, and affiliates from any claims, damages, or expenses arising from your misuse of our products, your violation of these Terms, or your infringement of third-party rights.

12. Privacy and Data Protection

We comply with applicable privacy laws including the California Consumer Privacy Act (CCPA) and EU GDPR. For details on how we collect and use personal information, see our Privacy Policy.

13. Export Compliance

Products may not be resold or exported to countries or individuals on U.S. government trade restriction lists. By purchasing, you confirm compliance with U.S. export regulations.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

15. Governing Law

These Terms are governed by the laws of the State of California, USA. Any disputes shall be resolved exclusively in the state or federal courts of California.

16. Contact Information

For questions regarding these Terms and Conditions, contact us at support@vetroo.com.